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Privacy Statement

This page gives important information about how Kypha collects and uses the personal information of the people who work for our clients or prospective clients. This notice also applies to people who work for our clients or prospective clients who reside in the European Union or the United Kingdom.

Overview of how we use your personal information
We have summarized below how Kypha uses your personal information.

Personal Information you provide, our clients (or prospective clients) provide, or which we collect from publicly available sources (such as LinkedIn or on-line publications) or third parties. What it is used for and why we collect it
Personal business details (email, telephone number, address, role in client/prospective client, location). Information created as part of communications between us or during the provision of our services. Contact you about, or send you information and materials on, Kypha’s services.
Responding to your enquiries and engaging with you as a prospective service provider for the business you represent or work for.
Providing our services to the business you represent or work for.
Protecting our legal rights; administration, quality, and training; and system and product development.
The personal data listed above, and log files (including log ID, first name, last name, email address, action, session length, IP address, activity), date added, log-in credentials (email address, username, password, security questions). Web-portal user administration

What we use your personal information for

Promoting the services of Kypha companies
We may obtain your personal business contact details (such as email, telephone number, address, position) from you, from publicly available sources (like LinkedIn), or third parties (like marketing database providers). If you have attended an event, we may also receive these details from the event organizer where that is permitted (for example, because you have consented to the event organizer providing your details to us).

Where we are permitted to do so, we will use your personal information to contact you about, or send you information and materials on, our services. This may be because you have specifically requested them, or because we feel our services may be of interest to you, having regard to your position in the business you represent.

We always comply with applicable direct marketing rules. If you no longer wish us to promote our services to you, please let us know. You can also opt-out of receiving our direct marketing emails at any time.

Enquiries
You may make an enquiry about our services (for example, through our contact page). If you do, we use information you provide as part of that enquiry, or in related communications, to provide you with information about our services and respond to and manage your enquiries and requests.

We will also use your personal information in connection with the management of any pre-contract discussions between Kypha and the business you represent.

Using our services
When we provide our services, we will collect and use your personal information. Any personal information you give us, or which we obtain, when providing our services will be used for:

  • providing our services in accordance with our contract with our client (being the business you represent); and
  • managing our relationship with our client.

Other uses of your personal information
Enforcing legal rights
We will use your personal information for the enforcement or protection of our legal rights.

Administration, quality, and training
To help administer our business (including in accordance with legal or other obligations we must meet), and our relationship with you, we will use your personal information. It will also be used in connection with the maintenance of our quality standards and the provision of internal training.

System and product development
Your personal information is also used by us to support the development and improvement of our systems and products. This can include using your information for the purposes of surveys, and providing your personal information to third parties so they can provide services to us in respect of system and product development or improvement, but they will only be able to use your personal information in accordance with our instructions.

Use of cookies by Kypha.net

Cookies are small text files that are placed on your computer by websites that you visit. They are used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

Essential cookies

Name Purpose Expires
CookieControl This cookie is used to remember your choice about cookies on kypha.net. 90 days

Analytics cookies

Name Purpose Expires
_ga The main cookie used by Google Analytics, enables the service to distinguish one visitor from another. 24 months
_gat_gtag_UA Used by Google Analytics to store a unique ID for a users. 60 seconds
_gid Used by Google Analytics to store and count page views 24 hours

We use the information to compile reports and to help us improve the website. We collect information including the number of visitors to the website, where visitors have come to the website from and the pages they visited. The information is collected and processed in a way that does not directly identify anyone.

Who else gets your personal information?

We do not share or disclose your personal information for business purposes, except as set out in this Privacy Statement. Your personal information is never sold to third parties. It is never shared with third parties for the purposes of advertising.

To help us provide our solutions and services, the personal information described above is shared with third parties who provide services to us, including:

  • information technology and information services providers;
  • other third-party service providers; and
  • professional and other third-party advisers.

These third parties can only use the personal information we share to provide their services to us or to support our delivery of our services to you, for the purposes described above.

Your personal information is not shared with anyone else.

How long do we keep your personal information?
We will only keep your personal information for as long as we are legally required, or if longer, for the period the personal information is needed for the purposes we have collected it.

Lawful use of your personal information
We only use your personal information if lawfully we can do so.

European Union and United Kingdom
As our client will be the business you represent, our use of your personal information is in all cases necessary in Kypha’s legitimate interest in conducting and managing our business (as described above) and enforcing our legal rights.

You do have the right to object to this processing and can do so by writing to us at our address or emailing us. If you do object, this may affect our ability to provide our services and solutions to the business you work for.

In some cases, we may ask for your consent to send you information and materials about our services. In this case, our lawful use of your personal information for this purpose remains Kypha’s legitimate interest (as described above), but your consent is provided for the purposes of meeting direct marketing laws. If you no longer wish us to promote our services to you, please let us know. You can also opt-out of receiving our direct marketing emails at any time.

Transfers of personal data
Kypha is part of a group of companies with locations in the United States and Europe. Your personal information will be transferred to these locations, but only for use by Kypha for the purposes described in this privacy statement. In each case, these transfers are subject to adequate safeguards as prescribed by law. Transfers from the EU to the United States are protected by standard contractual clauses.

If you wish to receive further information on these transfers and the safeguards in place, please contact us at privacy@kypha.net.

Data Controllers
The data controllers are Kypha, Inc., and Biosensia Limited.

You can at any time contact Kypha in respect of the use of your personal information and to exercise your rights:

  • 4340 Duncan Ave, Suite 204, St. Louis, MO 63110, United States
  • Arena House, Arena Road, Sandyford, Dublin 18, D18 V8P, Ireland

You can also contact us by email: privacy@kypha.net.

Accessing, deleting, rectifying, and moving your personal information
In addition to the right to object to the processing of your personal information, depending on the country or state laws that apply, you may also have the right to:

  • access your personal information and have disclosed to you what personal information we have collected, used, shared or sold about you, and why;
  • require us to delete your personal information;
  • opt-out of the sale of your personal information (where applicable);
  • rectify any personal information we hold that is incorrect; and/or
  • have your personal information transmitted to another data controller.

Where applicable, if you want to exercise these rights, please let us know. We will complete your request within thirty days, subject to any legal or other requirements that means we cannot complete your request, in which case we shall inform you of this where we are permitted to do so.

Lodging a complaint – European Union
You can at any time complain about our processing of your personal information with the following data protection authorities:

European Union
The Irish Data Protection Authority

You can obtain contact details at: www.dataprotection.ie

This statement was published on May 27, 2024. If you wish to see prior versions of this statement, please contact us.